FAQs

Car FAQs

  • Our car hire policy includes a mileage limit of 100 miles per day. Considering the vintage nature of some vehicles, it's essential to maintain a reasonable mileage limit to mitigate wear and tear. Excess mileage charges apply to all our cars, and the rates are outlined in our Terms and Conditions.

  • We take every precaution to minimise the likelihood of such occurrences. Despite the meticulous care our vehicles receive, their age means that occasional issues may arise. In the unlikely event of a breakdown, all our cars are covered by comprehensive AA Fleet Breakdown Cover to ensure you get prompt support and back on the road.

    Our vehicles undergo regular servicing and maintenance to uphold high standards of reliability. Additionally, although not mandatory by law, we ensure that our vehicles undergo MOT inspections for added peace of mind.

  • Yes, regardless of the weather, our classic is equipped with a manual easy-to-operate roof. Before you embark on your journey, we'll provide a comprehensive demonstration on how to use it.

  • While classic cars may lack the convenience of modern features like power steering and Apple CarPlay, rest assured, they're still a joy to drive.

    To ensure you're comfortable behind the wheel, we provide a comprehensive demonstration before each rental period, along with basic road tuition to help you feel confident on the road.

Tour FAQs

  • Our planned tours are carefully curated to include:

    1. Access to the best driving roads in the area.

    2. Opportunities to explore and take in the surroundings through scenic walks or visits to local attractions.

    3. Delicious dining locations

    In addition, here’s what else is included;

    • Detailed map/itinerary of your route (Digital and Paper versions)

    • Dining reservation at one of the check points which will be confirmed on a follow up call after point of booking

    • Secure storage of your vehicle for the time of hire

    • Picnic Blanket

    • Mobile phone holder to ensure you can safely follow your route

  • We offer a range of driving tours designed to showcase the best of the South Downs, ensuring there's something to suit everyone. Whether you're into countryside exploration, coastal adventures, or tours featuring famous locations. Check out our Planned Tours page to discover our tours on offer.

  • Absolutely! If you're looking to customise your tour with a route that better suits your preferences, our team, equipped with expert local knowledge, can tailor a route to align more closely with what you're looking for.

  • We anticipate each tour should last around 6-9 hours depending on the time taken at each check point.

General
FAQs

  • We understand you might want to share the fun with a friend or loved one, so additional drivers are welcome for an extra fee. Please note, all drivers need to meet our insurer's criteria, which we'll send once we get your inquiry.

  • Unfortunately not, our cars are insured solely for driving within the UK

  • We provide a delivery and collection ‘Concierge’ service at no additional cost for clients staying at any of our recommended accommodation places to stay.

    If you're staying elsewhere in the region, our concierge service is still available, with an additional charge based on distance from us. For more details and a quote, please reach out to us through our Contact Us page.

  • If your hire period begins more than 28 days after booking, you can cancel within 7 days of booking for a full refund, minus an administration fee of £50.00.

    If you cancel between 28 and 15 days before the hire period begins, you'll receive a 50% refund.

    No refund will be issued if you cancel within 14 days of the agreed hire period start date.

    To cancel your booking, please send an email to: hello@paddockprestige.com. For further details, please refer to our Terms & Conditions.

Still can’t find what you’re looking for?

If you don't see your question answered above, feel free to reach out to us via email or phone anytime for assistance.